John Lewis Insurance

John Lewis Launches 'Let Life Happen' Home Insurance Campaign

John Lewis is planning to quadruple the size of its financial services business and has launched a campaign to support its home insurance offering

By Creative Salon

The one minute TV ad, created by Adam&eveDDB, shows a young boy dressed up in his mother’s clothes, jewellery, shoes and make-up. The boy, played by actor Reggie aged nine, creates a trail of accidental damage as he gives an enthusiastic and dramatic performance throughout his home.

The spot is set to the soundtrack ‘Edge of Seventeen’ by Stevie Nicks and concludes with the strapline ‘Let Life Happen’.

Claire Pointon, customer director for John Lewis said: “We wanted to inject joy, freedom and humour into this campaign. The story we landed on fulfils this, with the idea that when you have John Lewis’ Home Insurance with the option of accidental damage cover, you don’t need to worry anymore, you can just ‘let life happen’.

“The ad playfully highlights the things that could happen as Reggie dances around, freely expressing himself, from knocked vases and picture frames, to paint on the carpet and nail varnish along the bannisters.”

In addition to TV slots the campaign will feature on YouTube, streaming services, social media channels, and appear on digital screens outside Waitrose stores.

Last year, the John Lewis Partnership set out a five year business transformation plan in which it committed to spend £100 million to quadruple the size of its financial services business by offering new products and services like savings and insurance.


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